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Privacy Policy

Thank you for your interest in our product range. Protecting your privacy is very important to us. Below you will find detailed information about how your data is handled.

1. Access data and hosting

You can access our websites without having to provide any personal information. Each time a website is accessed, the web server merely automatically saves a server log file which, for example, contains the name of the requested file, your IP address, date and time of the access, the amount of data transmitted and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. Pursuant to Art. 6 Para. Page 1 (f) GDPR, this serves to protect our legitimate interests in the correct presentation of our offer, which predominate within the scope of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, since in these cases we require the data for contract processing, or for processing your contact or opening of the customer account, and you cannot complete the order and/or the account opening or cannot send the contact without said information. You can see from the respective input forms which data is collected. We use the data provided by you to process contracts and your enquiries in line with Art. 6 Para. 1 Page 1 (b) GDPR. After the contract has been completely processed or your customer account has been deleted, your data will be limited for further processing and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to the further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this policy. It is possible to delete your customer account at any time and can be done either via a message to the contact option described below or via a function provided for this purpose in the customer account.

3. Cookies and web analysis

In order to make your visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research purposes, we use cookies on various pages. This serves to protect our legitimate interests in the optimised presentation of our offer in accordance with Art. 6 Para. Page 1 (f) GDPR, which predominate in the context of a balancing of interests. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (session cookies). Other cookies remain on your device and enable us to recognise your browser next time you visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can configure your browser in such a way that you are informed about cookies being set and decide individually whether to accept or exclude cookies for specific cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be limited.

This website also uses the DoubleClick cookie as part of the Google Analytics application (see below), which enables your browser to be recognised when you visit other websites. This serves to protect our legitimate interests in the optimal marketing of our website in accordance with Art. 6 Para. 1 Page 1 (f) GDPR, which predominate in the context of a balancing of interests. The information automatically generated by the cookie concerning your visit to this website is transmitted to and stored by Google on a server in the United States. The IP address will be shortened by activating IP anonymization on this website prior to transmission within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. In exceptional cases only, the full IP address will be sent to a Google server in the USA and shortened there. The anonymised IP address transmitted from your browser through the use of Google Analytics will not be linked to other data from Google.

Google will use this information to compile reports on website activity and to provide other services related to website usage. This serves to protect our legitimate interests in the optimal marketing of our website, which predominate in the context of a balancing of interests. In addition, Google may potentially transfer this information to third parties, if doing so is required by law or if the third parties in question process said data on Google's behalf. After the end of the use of Google DoubleClick by us the data collected in this context will be deleted.

Google Double Click is a service of Google LLC. (www.google.co.uk).

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can disable the DoubleClick cookie via this link. In addition, you can find out about setting cookies with the Digital Advertising Alliance and configure the relevant settings. Finally, you can configure your browser in such a way that you are informed about cookies being set and decide individually whether to accept or exclude cookies for specific cases or generally. If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

For website analysis, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.co.uk). This serves to protect our legitimate interests in the optimised presentation of our offer in accordance with Art. 6 Para. Page 1 (f) GDPR, which predominate in the context of a balancing of interests. Google (Universal) Analytics uses methods that enable the analysis of your use of the website, such as "cookies". The information collected automatically concerning your use of this website is usually transmitted to and stored by Google on a server in the United States. By activating IP anonymization on this website, the IP address is shortened prior to transmission within the member states of the European Union or in other states party to the agreement on the European Economic Area. In exceptional cases only, the full IP address will be sent to a Google server in the USA and shortened there. The anonymised IP address transmitted from your browser through the use of Google Analytics will not generally be linked to other data from Google. After the end of the use of Google Analytics by us the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting and processing the data generated by the cookie relating to your use of the website (including your IP address) by downloading and installing the browser plug-in under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB)

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is then stored on your device. If you delete your cookies, you must click the link again.

4. Advertising via marketing networks

Google AdWords Remarketing

We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, the remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. This serves to protect our legitimate interests in the optimal marketing of our website, which predominate in the context of a balancing of interests.

We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, the remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. This serves to protect our legitimate interests in the optimal marketing of our website in accordance with Art. 6 Para. 1 Page 1 (f) GDPR, which predominate in the context of a balancing of interests. After the end of the use of Google AdWords Remarketing by us the data collected in this context will be deleted.

Any additional processing will only take place if you have agreed with Google that your web and app browsing history will be linked to your Google Account and information from your Google Account will be used to personalise ads you see on the web. If you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To this end, Google temporarily links your personal data with Google Analytics data to form target groups.

Google AdWords Remarketing is a service of Google LLC (www.google.co.uk). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can disable the Remarketing cookie via this link. In addition, you can find out about setting cookies with the Digital Advertising Alliance and configure the relevant settings.

5. Contact options and your rights

As a data subject, you have the following rights:

  • According to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent described therein.
  • According to Art. 16 GDPR, the right to immediately request the correction of incorrect or the completion of your personal data stored by us.
  • According to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless processing is necessary:
    - To exercise the right to freedom of expression and information
    - To fulfil a legal obligation
    - For reasons of public interest
    - To assert, exercise or defend legal claim
  • According to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data if:
    - You dispute the accuracy of the data
    - Processing is unlawful but you refuse to delete it
    - We no longer need the data, but if you need it to assert, exercise or defend legal claims
    - You have lodged an objection to the processing pursuant to Art. 21 GDPR
  • According to Art. 20 GDPR, the right to receive your personal data, which you have provided to us, in a structured, current and machine-readable format or to request the transmission to another responsible person.
  • According to Art. 77 GDPR, the right the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

If you have any questions regarding the collection, processing or use of your personal data, please contact us via the contact data in our imprint for information, correction, blocking or deletion of data or revocation of any consent given or objection to specific use of data, please contact our company data protection officer

Stefan Müller
Daimlerstr. 4-8
53925 Kall
Germany
+49 (0) 2441 83-122
stefan.mueller@papstar.de

Right of objection

Insofar as we process personal data as described above in order to protect our legitimate interests, which predominate within the scope of a balance of interests, you can object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.

After exercising your right of objection, we will not process your personal data further for these purposes, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

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